FAQFrequently Asked QuestionsHow does Flowsell® provide quotes? We would be pleased to provide quotes with no obligation and no sales pressure. What are the terms of payment? An upfront payment by electronic funds transfer or credit card for all first-time customers, thereafter net 30 day payment for all subsequent orders Can Flowsell® organise delivery? We can provide freight to all states in Australia if required. Is installation included? We can provide installation if required. We have a nationwide team of experienced installers. What warranty terms and conditions does Flowsell® offer? We provide a 5-year warranty on the metal components based on defects arising out of the manufacturing process. How can I be assured of the quality of the products? We have achieved certification to an ISO integrated management system. Find out more on our ISO information page.